BlueNote Networks: Converging Voice and Application Services
As Service-oriented Architecture (SOA) expands in usage and viability across enterprise IT, an increasing range of business processes, systems, and modes of user interaction are coming to be thought of in the Service-oriented perspective. In particular, most enterprises depend as much on their voice-based interactions with customers, employees, partners, and stakeholders as they do other forms of interaction. Therefore, it only makes sense to consider how SOA approaches can leverage voice capabilities as Services throughout corporate processes and applications. A champion and pioneer in the space of interactive communications, BlueNote Networks is heralding this era of voice-enabled SOA through its SessionSuite™ Business Communications Platforms. These software products enable businesses to consider voice in a more complete fashion, leveraging it both within existing business processes as well as enabling a new class of voice-enabled business processes. [hide -1]Download File[/hide][hide +0]Register to Access this Document[/hide]…

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What BPM Experts Know About Business Process that SOA Folks Don't
The oft-touted objective of Service-Oriented Architecture (SOA) is to enable business agility in the face of continued change and heterogeneity. Since we’re not talking simply about making technology work better with technology, it makes sense that SOA must be aligned with the needs of the business. The needs of the business are reflected primarily in the organization’s business processes, and thus one would think that SOA must have a business process-centric perspective. But all too often, the conversation ZapThink has with end-users, consulting firms, and technology vendors focuses not on those business processes, but rather on the underlying technology platforms, standards-based interfaces, and system-to-system communication. Indeed, the story of business process has been at times so buried within the discussion of SOA that to the business, SOA itself has no business relevance. And yet, if there is any hope to a long-lasting impact and benefit of SOA, it must indeed…

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ZapThink and Excel Partner Launch SOA-Focused Architect Resource and Placement Offering
Baltimore, MD and Montvale, NJ (PRWEB) January 26, 2007 — Focusing on the chronic shortage of Enterprise Architecture (EA) and Service-Oriented Architecture (SOA) professionals, ZapThink and Excel Partner today announced the formal release of the Architect Resource Center (ARC), an online and consultative service aimed at helping enterprises locate and fill EA and SOA resource needs and expanding the opportunities for capable architects. ZapThink, the industry’s foremost experts and advisers in the field of SOA, joins with Excel Partner, a leading executive search and staffing firm that specializes in SOA to provide a dependable source for qualified Enterprise Architects having an SOA background. The ARC provides an online means for companies to identify potential architect candidates and discuss their resource needs with knowledgeable SOA and EA staffing experts. Excel Partner fulfills the requirement by applying each organization’s complementary strengths in skills assessment and candidate recruitment to optimally satisfy those needs…

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Pragmatic SOA
ZapThink met with the global CIO of a multinational financial services firm recently to discuss the success he’d had with his Service-Oriented Architecture (SOA) implementation efforts. He made an interesting and provocative point: even though he had achieved substantial success with SOA in terms of the business value such initiatives yielded, he had constrained the scope of his SOA efforts to a set of specific problem areas. In fact, he had no plans to Service-orient most of his IT operations — and yet, his firm is one of the most successful SOA implementers in the world. This CIO’s experience underscores a fundamental principle of SOA adoption that many organizations on the roadmap to SOA overlook: SOA solves some problems, but not all, and is best implemented when the characteristic benefits of SOA outweigh the overhead and cost of architectural change that moving to SOA requires. As a result, success…

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Integrating Federal Agencies through SOA and the FEA
The United States federal government is the world’s largest single consumer of information technology, spending over $52 billion on IT in 2005, but it still struggles to produce measurable gains in public-sector worker productivity and to provide electronic access to government services. To meet these challenges, the Office of Management and Budget (OMB) created the Federal Enterprise Architecture (FEA) in 2002 to guide the enterprise architecture efforts of most government organizations. Understanding the high-level goals of FEA, and to use Service-Oriented Architecture (SOA) to achieve these goals, is crucial for succeeding in transforming enterprise architecture within the federal government. Service-enabling core agency business functions, building shared, reusable Service and infrastructure components, and enabling cross-agency governance are all essential elements of achieving such goals. Addressing the needs of the US federal government, Software AG provides a range of SOA infrastructure products and associated professional services. Software AG has extensive…

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Comactivity: Improving Business Functionality through Model-Based, Service-Oriented Business Applications
The movement to Service Orientation is heralding an era of enterprise computing based on open standards, Service-oriented Architecture, and optimized business processes. This signifies a fundamental shift from today’s rigid and inflexible systems towards loosely-coupled approaches to application development and deployment. This new shift requires a redefinition of the concept of business functionality in a way that marries continually changing capabilities with new requirements for usability and flexibility. The aim is a new capacity for achieving competitive advantage, lower cost, and increased business value. ComActivity, a company based in Stockholm, Sweden, has put together a compelling solution that leverages this radical shift in computing. The key insight in the solution is its focus on model-based, graphical approach to business functionality, creating lean and optimized business processes leveraging emerging Web and SOA best practices. Striving to be the SOA killer app, ComActivity aims to meet the continuously changing needs of the…

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The SOA Forecast for 2007
For those in the United States, 2007 has started out with a bang — two major snow storms in the Rocky Mountains and a persistent warm front that’s keeping the entire East Coast in unusually warm weather for this time of year. Even more so, it’s football season in the US and both the New England Patriots and Baltimore Ravens are in the playoffs — the two teams representing ZapThink’s two office locations. Of course, speaking metaphorically, with regards to SOA, 2006 ended with a bang and 2007 is already showing considerable warmth and competitive vigor. ZapThink has seen SOA take off even more aggressively than we anticipated at the beginning of 2006, and all indications show that SOA strength will be further reinforced and expanded in 2007 to many corners of the IT environment, throughout the world and in many different industries. And so, during this season of sultry…

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Should Services be Stateful?
A while back I saw the movie The Terminal, in which a character played by Tom Hanks was forced to live in an airport because he was a “stateless citizen” — his citizenship status was unrecognized due to his homeland country collapsing and disappearing from existence while en route to the US. Of course, I thought that this was just a comic fantasy created by script writers who needed some new plot device to capture audience attention. But in fact, the movie is based in part on a real-life story of Merhan Karimi Nasseri, a man who spent almost twenty years in the Charles de Gaulle Airport in Paris, because of immigration problems with France and his unwillingness to return to his homeland in Iran. Now, this doesn’t have anything to do with Service-orientation per se, but this reminded me of a question that someone asked at a recent conference…

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SOA Software: Expanding the Breadth of SOA Infrastructure
Throughout the past year, the pace of SOA adoption has continued to accelerate among organizations of all sizes, industries, and geographies. In 2006, companies increasingly funded solutions to business problems that benefited from a Service-oriented approach, and some of those firms have already started to see significant returns. Despite this increasing success with SOA, many organizations still lack the knowledge of what a complete infrastructure for SOA is, and how to properly evaluate technical solutions to the various challenges of SOA. While there are many SOA point-solution vendors now that have competitive and valuable offerings, as well as large IT vendors who are also building complete SOA offerings, what differentiates SOA Software in its approach is that it is the only pure-play SOA vendor that focuses on providing complete SOA infrastructure solution. SOA Software offers a complete SOA infrastructure product set addressing Enterprise SOA, Legacy and B2B Web services…

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The Role of Transformation Services in SOA
(Co-Authored by our newest analyst — John Reynolds) As organizations move forward with their Service-Oriented Architecture (SOA) implementation plans, they often find themselves grappling with significant, long-lived problems of data and semantic integration among a wide variety of data sources. The mismatch between the data representation that one application provides and the data representation that another application expects forms the core of this long-lived problem. This data integration problem is particularly troublesome for SOA implementations because it limits the loose coupling between Service providers and consumers, unless there is an effective way to decouple the provider and consumer’s data representations. The need to access information of so many disparate types from so many disparate sources forms the semantic integration challenge that organizations must deal with today. Effective Service Composition Means Effective Semantic Integration What makes effective data and semantic integration a challenge is twofold: first, the…

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