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LZA Boot Camp

Expand Your SOA Skills and Opportunities:
Become a Licensed ZapThink Architect (LZA)

  • Are you an enterprise architect or an aspiring architect looking to get third-party backing for your SOA capabilities?
  • Are you not finding what you want in self-serving, vendor-specific "certifications" that don't provide the credentials you need to advance your architecture skills, career, and future direction?
  • What does it even mean to have SOA on your list of qualifications?
  • Do you want to leverage ZapThink's brand, reach, reputation, and network to advance your SOA efforts?
If so, then the Licensed ZapThink Architect (LZA) program is for you. One of the biggest challenges facing the SOA marketplace is the lack of skilled architecture resources that are proficient on SOA methodologies, techniques, and approaches in ways that are not specific to the particular technology du-jour or an individual vendor implementation.

Increasingly, individuals like you are looking to get the backing of a qualified third-party organization to not only endorse their existing SOA skills, but also enable continuous improvement, enhanced networking with those looking for architecture resources, or enhance their current SOA-enabled careers. ZapThink is filling the unmet need for knowledge and credentials in this area, and we want you to be a part!

What does it mean for ZapThink to Endorse your Capabilities?

While Service-oriented Architecture (SOA) is clearly returning significant and tangible benefits to those that know how to implement the architectural approach properly, to many others, it simply represents the buzzword du jour. Frankly, if you are a end-user architect practitioner, a consultant at a large firm or an independent, or even a vendor with a professional services practice, saying that you "know how to do SOA" is simply not enough. Smart organizations are asking now to dig deeper behind the buzz and want to know what specific skills, capabilities, and credentials you have as a qualified architect.

This is where the LZA program steps in. Rather than you having to back your own word that you know how to do SOA. Let us share the burden. We want to not only qualify and credential you to represent yourself with certain skills, but we will prominently mention that fact in our online LZA directory and be willing to provide the credential evidence you need to show that you have what it takes.

What does an LZA Credential mean for your SOA Skills?

Service-oriented Architecture, and indeed all of Enterprise Architecture, is a continuously evolving field. What might be today's best practices might be yesterday's inefficient methods. Furthermore, many SOA "practitioners" lack critical skills around Service design, analysis, organizational alignment, and domain modeling, among other key skills, as well as knowing which artifacts and approaches to use to get the best value from those skills. LZAs are constantly on the cutting edge of the best thought-leadership, expertise, and methodologies for SOA. Learn not only from ZapThink Master Architects on how to do SOA with the best, emerging practices, but also learn from other LZAs. Like a true skills-development program, the LZA credential is an opportunity to sharpen, develop, and extend your skills in SOA.

Testimonials, Sample Customers, and Business Benefits

"I have found the LZA program to be invaluable in helping me cut through the vendor-driven hype and confusion that surrounds SOA. The course content is excellent and I found that the presenters had a wealth of experience and understanding that made it simple to understand things that I have been grappling with for months. I would strongly recommend this course to anyone who is looking to implement SOA in their enterprise." -- Eric Giles, Research & Development Manager, DinguBlue

My experience with the LZA program has been professionally rewarding and enjoyable. Ron Schmelzer and Jason Bloomberg both bring insight and clarity to the extremely complex domain of SOA. The ZapThink team cut through vendor hype and overloaded terminology to leave me with a realistic appreciation of available technology and the knowledge to make the right decisions on the SOA journey. The LZA Boot Camp exercises offer everyone the chance to apply SOA techniques and get immediate, high-quality feedback." -- Ken W. Norton, Licensed Zapthink Architect, 2007 Boot Camp Attendee

ZapThink has run the LZA boot camp and SOA training engagements from one through four days long to the following companies and governmental organizations (partial list):
    AMP, Australian Securities and Investments Commission, Alcatel-Lucent, Atos Origin Middle East, BearingPoint, Booz Allen Hamilton, CNA, CTG Solutions, Capgemini , Catalina Marketing, Cognizant, Delta Corporate Services, Deutsche Bank Group, Discovery Health, Ericsson Australia, Federal Bureau of Investigation, Fidelity International, Genworth Financial, Harris Corporation, Hewlett Packard, Honeywell, Hypermedia Pty Ltd, IBM, ING, South Australia Police, Infosys, Intunity, Justice Technology Services, LexisNexis, Link Affiliates, ManTech IS&T, NASA Headquarters, NXP Semiconductors, National Library of Australia, National University of Singapore, Nedbank Ltd., Northrop Grumman Mission Systems, Novem Consulting Pty Ltd, Oakton, Palm Inc., PepsiCo, PricewaterhouseCoopers, Principal Financial Group, Præstia Partners, Queensland Transport, SAIC, Satyam Computer Services Ltd, Seagate Services / EVault, Siemens, Standard Bank, Sybase, Telus, TSC Technologies, The University of Melbourne, Unisys, Vodafone, Web Age Solutions, Western Power, Westpac Banking Corp, Wipro Ltd, and Woolworths Ltd.

LZA Credential Levels and Requirements

Since architects come in all shapes and sizes, and since the credential program sets a quality bar for those that go through it, ZapThink has the following levels of credential to match your skills and capabilities:
Licensed ZapThink Architect
  1. No prior enterprise architect experience necessary. Completion of four-day LZA Bootcamp including completion of all the exercises at the Bootcamp.

Senior Licensed ZapThink Architect

Want additional credentials that come from helping to grow the EA community? Then become a Senior-level LZA. To become a Senior-level LZA, you must first get a regular LZA credential, and then complete the following tasks:

To get a Senior-Level LZA Credential, attendees will need to do the following:

  • Submit all exercises completed in class to the online LZA Forums
  • Contribute at least one blog post to the LZA site
  • Contribute at least 2 original architectural artifacts to the LZA site that can be useful to others
  • Respond to or generate at least 3 new posts on the LZA Forums with constructive feedback

Once we verify the above, we will upgrade your status to Senior-level, and we'll mail a sticker to you via first-class mail (air mail if overseas)


Licensed ZapThink Architect Fellow (Trainer)
  1. Need to have an active Senior LZA credential; AND
  2. Five years of experience as an architect; AND
  3. Participation as an apprentice ZapThink trainer at two ZapThink LZA boot camps.

The LZA Credentialing Process

The LZA credential is an annual credential. Since SOA and enterprise architecture as a whole undergoes continuous change, our ability to back your capabilities lasts as long as the knowledge is still thought-leading. As such, we offer our LZA program on an annual basis. The process for becoming a Licensed ZapThink Architect is straigth-forward and simple if you already have some enterprise architecture skills.
  • Pre-Qualifications: This training is for architects, IT project managers, and those with experience with enterprise IT systems as an individual, with an enterprise end-user firm, or at a consulting practice with a consulting firm or vendor company with a consulting practice. The training is not for developers, and we will not be focusing on vendor or technology-specific training.
  • The LZA Bootcamp: The credentialing process itself consists of a four-day workshop structured as a means to exchange the latest SOA practices, methodologies, and artifacts, and finishes on the last day with a one-on-one evaluation of your capabilities for credentialing. You leave the LZA bootcamp with a credential for your efforts, and with our knowledge of your expertise. LZA bootcamps are offered multiple times a year at designated training locations. Class sizes are limited to no more than fifty (50) so that we can properly credential each individual architect.
If you think you have the interest, skills, and time to get an LZA credential, the opportunity awaits! Please sign up today for an LZA bootcamp and get on board the fastest-growing SOA credential in the industry.

Licensed ZapThink Architect Course Agenda

LZA Boot Camp - 4-Day SOA Intensive

Day 1

Registration: 8:00 to 8:30AM

Module 1: Fundamentals of SOA

  • Business Constant: Change
  • The Business Inflexibility Trap
  • Business Agility
  • Service Orientation:.A Business Approach
  • What is SOA?
  • Is SOA New?
  • One Difference is Web Services
  • SOA vs. Web Services
  • Confusing SOA & Web Services
  • If not Web Services, Then What?
  • The Distributed Computing Pendulum
  • Service orientation -- the next big thing?
  • Business Drivers for SOA
  • When Not to Apply SOA
  • SOA: Paradigm Shift?
  • So, How to Implement SOA?
  • There’s No Such Thing as a SOA Wizard!
  • What’s a Service?
  • Levels of Service Abstraction
  • Consumers & Providers
  • The Rise of the Service Consumer
  • Interoperability vs. Portability
  • Service Interfaces Aren’t Good Enough!
  • The Difference is the Abstraction
  • Abstraction = Working Illusion
  • The Fundamental Technical Challenge of SOA
  • Building a Working Illusion
  • Multiple Interfaces per Implementation
  • Multiple Implementations per Interface
  • Multiple Interfaces per Business Service
  • Actualizing the Business Service Abstraction
  • The Secret Sauce: Metadata
  • Programmatic vs. Declarative
  • What are Metadata?
  • Metadata for SOA
  • What’s a Service Contract?
  • What’s in a Contract?
  • What’s NOT in the Contract
  • WSDL: Service Contract Starting Point
  • Contract Metadata Beyond WSDL
  • Sample Service Contract Template
  • How to Think Service-Oriented
  • Case Studies:.Mini-Studies on SOA Use
    • Shared Services: US PTO
    • Reducing Integration Costs: Aeroplan
    • Compliance & Volume: .Wells Fargo Bank
    • Meeting Client Needs: MITRE
Exercise: Service Contract

Module 2: SOA as Architecture

  • What is Architecture?
  • Architecture is not About the Technology
  • SOA Views: Many Perspectives on SOA
  • SOA: A Technology View
  • SOA: Infrastructure Service View
  • SOA: A Business Service View
  • SOA as Enterprise Architecture
  • The Zachman Framework
  • Pros & Cons of Zachman
  • SOA & Zachman
  • Iterative:.More than Step-by-Step
  • Iterating SOA Initiatives
  • Iterate your Architecture?
  • The SOA Metamodel
  • Building the Service Model
  • SOA Foundation: Model-Driven Architecture
  • The Service Model: Building Business Services
  • The IBM.Component Business Model
  • SOA Models
  • SOA Foundation: The 4+1 View Model
  • Beyond Use Cases
  • The 4+1 View Model & .The SOA Metamodel
  • How does SOA help Build Agility?
  • Achieving Business Agility
  • SOA Implementation as Complex System
  • The Agility Model
  • You Can’t Afford Not to Innovate
  • Defining Services
  • Validating Service Assumptions
  • Key Service Abstraction Enabler: Proper Granularity
  • Granularity Example
  • Achieving Proper Granularity
  • Zeroing in on Proper Granularity
  • Example: Too Fine Grained vs..Too Coarse Grained
  • Service Identification:.Top Down vs. Bottom Up
  • Service Identification:.Process Decomposition
  • Services & the Process Model
  • Loose Coupling: Separation of Concerns
  • The Web: Loose Coupling in Action
  • Service Contracts: The Key to Loose Coupling
  • Levels of Coupling
  • RPC vs. Document Style
  • Loose Coupling and Context
Exercise: Service Model
Homework: Business Case
Class Ends at 5PM

Day Two

Class Begins at 8:30AM

Module 3: SOA Intermediaries & Integration

  • SOA Infrastructure Starting Point: The Intermediary
  • Some Intermediary Roles
  • Intermediary Processing Challenges
  • Intermediaries & Messaging
  • Buying an Intermediary?
  • Don’t we just mean an Enterprise Service Bus?
  • The Great ESB/.SOA Middleware Boondoggle
  • Buy More Middleware for SOA?
  • ESB Federation?
  • Compounding the Problem: No Clear ESB Definition
  • Do You need an ESB for Service Mediation?
  • Intermediary-Based Service Abstraction
  • Building Intermediary-Based SOA Infrastructure
  • SOA Message Exchange Patterns
  • SOA Tenet: Asynchrony
  • Messages vs. Events
  • Complex Event Processing & SOA
  • Business Driver: Visibility
  • Visibility & Heterogeneity
  • SOA, Integration & Legacy
  • Exposing Existing Capabilities
  • The Continued Value of Legacy
  • SOA and Legacy
  • Legacy Migration
  • Legacy Enablement
  • Legacy Rejuvenation
  • Business Driver: Cost Savings
  • Reducing Integration Cost
  • SOA & Data
  • SOA & "Legacy" Heterogeneous Data & Data Stores
  • The Data Services Layer
  • Designing Data Services
  • Data Integration & the Data Services Layer
  • Supporting Data Services with Data Integration
  • Leveraging Existing Data
  • SOA & MDM
  • Leveraging Data Services Layer
  • The Data Services Layer Abstraction
  • Semantic Level Understanding
  • Role of Application Semantics
  • Semantics Challenges
  • Semantics: The Greatest Integration Challenge of SOA
  • Resolving Semantic Issues
  • Case Study: SOA at The Hartford

Module 4: XML Infrastructure & Security

  • Purchasing SOA Technology
  • Technology Selection: Choices
  • Technology Selection: Challenges
  • Levels of SOA Infrastructure
  • Challenges at the Content Level
  • Is XML Required for SOA?
  • What about REST?
  • XML: Foundation for Web Services
  • The XML Processing Problem
  • The XML Performance Crisis
  • Solution: XML Appliances
  • Hardware vs. Software Approaches to Improve XML Performance
  • Distributed XML Processing
  • Critical XML Processing Challenge: Security
  • The Context of IT Security
  • XML Threat Prevention
  • Web Services Security
  • The SOA Security Challenge
  • The Security Context Challenge
  • Security Context Kludges
  • Solving the Security Context Challenge
  • The Role of Entitlement Management
  • 21st Century Network Security
  • Federated Security
  • Case Study: SOA Security in the Real World -- BP

Module 5: SOA Governance & Management

  • Corporate Governance
  • Governance & Regulatory Compliance
  • The Business Motivation for Governance
  • How to Tackle Governance?
  • Governance Relationships
  • The Cornerstone of IT Governance is Architecture
  • Elements of IT Governance Strategy
  • Architectural Governance Processes
  • SOA Governance."in the Narrow"
  • SOA Governance Activities
  • What is a Policy?
  • Policy: Business vs. Technical Examples
  • Governance/Security Model
  • The Challenge of Policy Automation
  • "Automatable" Policy Examples
  • Steps for Automating Policies
  • Supporting Policy Changes
  • Creating the Governance Framework
  • Business Driver: Reuse
  • Reuse over Time
  • Challenge: Reuse = Sharing
  • SOA Reuse Governance
  • Reuse Challenges
  • Is Reuse a Real SOA Benefit?
  • Governance Pitfall: Versioning
  • Handling Service Versioning
  • Business Driver:.Business Empowerment
  • Business Empowerment vs. IT Control
  • SOA Governance Infrastructure
  • Management & Loose Coupling
  • SOA Management: .Many Facets
  • Complexities of SOA Governance Marketplace
  • What is a Registry?
  • SOA Registry: The Original SOA Intermediary
  • What is a Repository?
  • The Registry/Repository
  • The Problem with SOA Management
  • The First Rule of SOA Management
  • The SOA Management Conundrum
  • Exception Management & SOA
  • SOA & ITIL
  • Case Study: SOA Project Management & Governance at T-Mobile
Exercise: Governance Framework
Homework: SOA Infrastructure Plan
Class Ends at 5PM

Day Three

Class Begins at 8:30AM

Module 6: Planning & Running the.SOA Initiative

  • SOA Project Approach
  • Initial Assessments
  • Building Support for SOA
  • Defining SOA Roadmap
  • Building the SOA Business Case
  • Challenges in Calculating ROI
  • Architecture Planning
  • Milestone / KPI Plan
  • The SOA Roadmap
  • The ZapThink SOA Roadmap
  • Define Initial Iteration
  • SOA Pilots
  • Implementation Planning
  • Sequence of Steps (Iterative!)
  • Implementation Notes
  • Project Management for a.SOA Project
  • The Relationship with Program Management
  • Methodologies for ongoing change
  • The Dual Lifecycle
  • The Service Lifecycle
  • Building Applications the New Way
  • Where’s the code?
  • Implementing Services
  • The Agile SOA Lifecycle
  • The SOA Quality Star
  • Best Effort SOA
  • SOA & Change Management
  • Key Change Management Tool: Measuring SOA Maturity
  • SOA Maturity Model: Wipro
  • SOA Maturity Model: HP
  • Service Integration Maturity Model: IBM
  • "SOA" Maturity Model: Sonic/Systinet
  • SOA Maturity Model: Oracle
  • SOA Maturity Model:.Software AG
  • Change Management: .Multiple Levels
  • Dealing with Service Implementation Change
  • Service Contract Change
  • Policy and Service .Metadata Change
  • Supporting Policy Changes
  • Data Layer Change
  • Service Infrastructure Change
  • Semantic Change
  • Business Process Change
  • Case Study: Retail Bank ROI
Exercise: SOA Roadmap

Module 7: Addressing SOA.Organizational Challenges

  • Common SOA Pitfalls
  • SOA Growing Pains
  • The Wrong Question!
  • The Problems with Vendor-Driven Architecture
  • Organizational Issues
  • Challenge: The Right Amount of Governance
  • SOA by Any Name
  • SOA = Best Practices
  • Thinking Outside the SOA Box
  • Dealing with SOA Hype -- .and Anti-Hype
  • Is there an Architect in the House?
  • Hiring Architects
  • EA Challenges:.The Role of the EA
  • Enterprise Architecture Challenges
  • EA Challenges:.The Risk of SOA
  • Questions to Ask Your EA
  • Good Money after Bad
  • IT Governance Feedback Loop
  • Interaction Challenges
  • The "Ivory Tower" Problem
  • Are "SOA" Consultants Qualified?
  • The Power of the SOA Center of Excellence
  • Convincing Technical Specialists
  • Working with IT Middle Management
  • Enabling Service Domains
  • Service Domain Roles
  • Funding & Budgeting
  • Traditional IT Funding:.Project Based
  • Initial SOA Funding
  • Funding SOA Rollouts
  • SOA during Economic Downturn
  • SOA on the Roadmap?
  • SOA in Progress?
  • Budgeting SOA Projects
  • Calculating your SOA Project Budget
  • The Real Challenge: .People, Change and Fear
  • Building the right SOA team
  • SOA Project Staffing
  • Project Leader
  • Data Specialists
  • Security Specialists
  • Legacy Systems Specialists
  • Service Development Specialists
  • BPM/Composition Specialists
  • Governance Specialists
  • Testing & Deployment Specialists
  • Project Archivists
  • External Services Specialists
  • Case Study: SOA Organizational Change & Funding at Novartis
Exercise: SOA ROI

Module 8: SOA Quality

  • The GQM Loop
  • Service Lifecycle Governance and Quality
  • SOA Quality = Testing Web Services?
  • SOA Quality = Testing Architecture?
  • SOA Testing Key Points
  • SOA Implementation Testing
  • Service Testing Principles: Testing Use Cases
  • Service Testing Principles: Granularity
  • Test for Reusability
  • Test for Heterogeneity
  • Test for Abstraction
  • Testing Compositions
  • Testing Compositions as Integrations
  • Integration Testing Questions
  • Security Level Testing
  • Governance Level Testing
  • The Long-Term Challenge of SOA Testing
  • Testing in Production??
Homework: SOA Test Plan

Day Four

Class Begins at 8:30AM

Module 9: Service Composition, Business Process, & SOBAs

  • What is a Business Process?
  • The Role of Business Process Reengineering
  • The Automation Paradox
  • Problems with Traditional BPM Tooling
  • Business Process the Old Way
  • Business Process the Service-Oriented Way
  • Service-Oriented Process
  • Service Composition: Supporting Business Process with Services
  • Process Definitions
  • Example: Orchestration vs. Choreography
  • WS-* Standards for Orchestration & Choreography
  • Limitations of BPEL
  • Composition & No-ESB SOA
  • Maintaining Process Instance State
  • Process Analysis
  • Discovering Existing Processes
  • Shared vs. Private Processes
  • Defining New SOBAs
  • New Process.Configuration & Design
  • Process Optimization
  • Varieties of Business Processes
  • Business Logic at the Composition Level
  • Enterprise Applications and Process
  • Example: SAP NetWeaver
  • Transactions and SOA
  • Transactions the.Loosely-Coupled Way
  • Compensating Transactions
  • What about Workflow?
  • BPEL4People Scenarios
  • Portals as Gateway to Workflow
  • Case Study: SOA Journey at BP
Exercise: Service-Oriented Business Applications

Module 10: SOA Futures

  • Outside the SOA Box
  • What can we expect as SOA becomes ubiquitous?
  • SOA vs. not SOA?
  • Software-as-a-Service & SOA
  • Virtualization & SOA
  • Cloud Computing & SOA
  • Web-Oriented Architecture (WOA) & SOA
  • WOA extends the Web to SOA?
  • Web 2.0 & SOA
  • Empower Business Users?
  • What’s New about Mashups?
  • Data Mashups as.Situational Applications
  • Process Mashup in Action
  • Process vs. Data?
  • Visualization: the overlap between process & data
  • The Long Tail: Applications
  • The Enterprise 2.0 Long Tail
Final Exam: SOA Jeopardy!
Class Ends at 3:00PM

LZAs and the Licensed ZapThink Partner (LZP) Program

Are you interested in taking your relationship with ZapThink a step further? Are you part of a company who can leverage the benefits of ZapThink's brand, network, reach, and expertise? Then, once you become an LZA, the Licensed ZapThink Partner program might be just the right thing for your company.

The LZP Program offers a number of significant benefits above and beyond LZA credential for companies who want a deeper relationship with ZapThink. This includes marketing of your offerings on the ZapThink website and ZapFlash newsletter, joint-marketing activities including partnership on local events and in-person advisory, joint-collaboration with ZapThink on SOA-related topics, a licenseable curriculum for your use in training, education, and other activities, quarterly training sessions and on-site bootcamps, partner support, and other beneifts. For more information, click here. All you need to become an LZP is just have five LZAs credentialed at your company and pay a small annual partnership fee, and you're in!

Exclusive LZA-only Events

As the LZA community grows, ZapThink will host exclusive events targeted and tailored specifically for our growing LZA community. Come to our LZA events and learn from other architects, find out emerging best practices, and hear from customers about what makes their SOA implementations tick or causes the most significant problems. More information on these events will be released in the upcoming year, and we want you there!

Opportunities to Contribute to the ZapThink Community

Want to get visibility in front of the over 32,000 readers of the ZapThink ZapFlash newsletter as well as tens of thousands of others who read our syndicated research? Then, become an LZA so that you can have your works published as special research on our site and in our newsletters (subject to editorial approval, of course). This unique benefit is not extended to any other type of ZapThink customer and is another exclusive benefit of becoming an LZA.

Cost and Structure

Becoming a Licensed ZapThink Architect (LZA) is not only straigthforward, but affordable. The one-time training fee is regularly priced at $2495, but significant discounts apply for early registration and groups. You can then renew your credential annually in a virtual, online session that lasts less than a day and costs as little as $795. Your only additional cost is travel, if need be, to come to one of our sessions. To book your space at an upcoming event, just click on one of the current bootcamp sessions below and we'll work to get you scheduled and confirmed right away.

LZA Boot Camp and Credentials Terms and Conditions

Attendance at an LZA Boot camp is not a guarantee of receipt of any particular level of LZA credential. To receive an LZA credential, you must meet the conditions for granting as defined above for each LZA credential level. If you attend an LZA boot camp and are unable to qualify for an LZA credential, you will be given the opportunity to attend another LZA boot camp within 12 months for no additional cost. LZA credentials are only valid for a period of 12 months from granting of the credential.

Register for an Upcoming LZA Bootcamp

ZapThink is looking at running many LZA credentialing bootcamps in 2007. The below list is our current list, but is subject to change both in time and location as we work to get LZAs scheduled. Please note that class sizes are limited to no more than 50 people, so if they are sold out, you will have to wait for the next opportunity, or joint a bootcamp that is open in another location.

LocationDateRegister Now
SingaporeAugust 11-14, 2009Register Now
Metro Washington, DC areaSeptember 14-17, 2009Register Now
Frankfurt, GermanyOctober 6-9, 2009Register Now
London, UKOctober 13-16, 2009Register Now
Boston, MAOctober 26-29, 2009Register Now
Dubai, UAENovember 2-5, 2009Register Now

Click here to Register for an LZA Boot Camp! Join the growing multitudes of enterprise architects with real SOA credentials!




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